Privacy Policy

Northgate Dental Notice of Privacy Practices


This notice describes how health information about you may be used and disclosed and how you can access to this information. Please review it carefully, the privacy of your health information is important to us.

We are required by applicable federal and state law to maintain the privacy of your health information.  We are also required to give you this notice about our privacy practices, legal duties, and your rights concerning your health information.  We must follow the privacy practices that are described in this Notice while it is in effect.  This Notice became effective 4/14/2003 and remains so until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law.  We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes.  Before we make a significant change in our privacy practices we will change this Notice and make the new Notice available upon request.  You may request a copy of our Notice at any time.  For more information about our privacy practices, please contact us.

Uses and Disclosures of Health information

We use and disclose health information about you for treatment, payment and healthcare operations.  For example:

Treatment:  We may use or disclose your health information to a physician or other healthcare provider providing you treatment.

 Payment:  We may use and disclose your health information to obtain payment for services we provide to you

Healthcare operations:  We may use and disclose your health information in connection with our healthcare operations.  Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner, and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your Authorization:  In addition to our use of your health information for treatment, payment, or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose.  If you give us an authorization, you may revoke it in writing at any time.  Your revocation will not affect any use or disclosures permitted by your authorization while it was if effect.  Unless you give us a written authorization we cannot use or disclose your health information for any reason except those described in this Notice.

To your Family and Friends:  We must disclose your health information to you, as described in the patient rights section of this Notice.  We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your health care, but only if you agree that we may do so.

Persons involved in care:  We may use of disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition or death.  If you are present, then prior to use or disclosure of you health information, we will provide you with an opportunity to object to such uses or disclosures.  In the event of your incapacity or emergency circumstances, we will disclose your health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the persons involvement in your healthcare.  We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Marketing Health-related Services:  We will not use your health information for marketing communications without your written authorization.

Required by Law:  We may use or disclose your health information when we are required by law to do so.

Abuse or Neglect:  we may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes.  We may disclose your health information to the extent necessary to avert a serious threat to your health or safety.

Appointment Reminders:  We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters.)

Patient Rights:  You have the right to review and inspect your health information with limited exceptions. Under federal law, however, you may not inspect or copy the following records: information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding; and protected health information that is subject to law that prohibits access to protected health information. You may request that we provide copies in a format other than photocopies.  We will use the format you request unless we cannot practicably do so.  (You must make the request in writing to obtain access to your health information.  You may obtain a form to request access by contacting Dr. Carter or his staff.  We will charge you a reasonable cost-based fee for expenses such as copies and staff time.)

Disclosure Accounting:  You have the right to receive a list of instances in which we or our business associates disclose your health information for purposes other than, treatment, payment, healthcare operations, and certain other activities, for the last 6 years, but not before December 27th, 2012.  If you request this accounting more than once in a 12 month period we may charge you a reasonable based cost for responding to these requests.

Restriction:  You have the right to request that we place additional restrictions on our use or disclosure of your health information.  We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement, except in an emergency.

 Alternative Communication:  You have the right to request that we communicate with you about your health information by alternative means or to alternative locations.  (You must make your request in writing)  Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you requested.

 Amendment:  You have the right to request that we amend your health information. (Your request must be in writing and it must explain why the information should be amended.)  We may deny your request under certain circumstances.

 Electronic Notice:  If you receive this Notice on our web site or by electronic mail (E-mail), you are entitled to receive this notice in written form.

Questions and Complaints

 If you want more information about our privacy practices or have questions or concerns please contact us.

If your are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response to a request you made to amend or restrict the use or disclosure of you health information or to have us communicated with you by alternative means or at alternative locations, you may complain to us using the contact information at the end of this Notice.  You may also submit a written complaint to the U.S. Department of Health and Human Services.  We will provide you with the address to the U.S. Department of Health and Human Services upon request. 

We support your right to the privacy of your health information.  We will not retaliate in any way if you choose to file a complaint with us or the U.S. Department of Health and Human Services.